Leader of Experience & Design Centers and Product Training
Job Description
Leader of Experience & Design Centers & Product Training
Location: Irvine, CA | Hybrid Working Style | 50% Travel (domestic and international)
Executive-Level Opportunity | Luxury Design Sector
Are you a visionary leader with a passion for creating customer-centric brand experiences at scale?
We are hiring for our client a Leader of Experience & Design Centers and Product Training to drive excellence across North America.
In this high-impact role, you will shape the future of showroom strategy, product training, and sales enablement, ensuring a cohesive, elevated experience across all consumer touchpoints. You’ll oversee a network of design centers, lead a dynamic cross-functional team, and guide strategic initiatives at the intersection of brand, sales, and innovation.
Key Impact Areas
- Management
- Sales
- BudgetingÂ
- Operational Performance
- Product Training
- Team Development
Key Strategical Areas
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Lead the strategy and execution of Experience & Design Centers across North America
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Build and implement immersive, best-in-class product training programs for sales and management teams
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Champion a consistent and innovative customer experience in the luxury appliance space
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Drive operational performance and sales across showrooms through strong CRM and ERP integration
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Manage divisional budgeting, business planning, and forecasting (CAPEX/OPEX)
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Collaborate with regional and global executive stakeholders
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Travel domestically and internationally up to 50% (including occasional weekends)
Qualifications
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Bachelor's degree in Business Administration or related field (required)
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Master’s Degree (MBA or Marketing) (preferred)
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15+ years of sales, marketing, and showroom leadership experience
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10+ years managing people and leading large-scale projects
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Proven executive management capability with strategic oversight across multiple markets
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Strong communicator with powerful presentation and coaching skills
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Experienced in divisional budgeting, performance tracking, and cross-functional collaboration
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Technologically savvy with ERP and CRM system experience
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Agile mindset and familiarity with hardware/ideology frameworks a plus
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Luxury, household appliance, or design industry experience preferred
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Valid driver's license in good standing
Compensation and Benefits
- Annual Salary + Bonus Structure + Benefits Package
- The benefits package includes Healthcare (medical, dental, and vision), life insurance, disability insurance, 401K with company match + profit sharing, Paid Time Off, Holidays, product discounts, team gatherings and more
For immediate review and consideration, contact: Jordan Kravetzky - Jordan@InteriorTalent.com
For all active Interior Talent job listings, please visit Jobs.InteriorTalent.com
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- OUR CLIENTS hire us to FIND YOU
- Exclusively focused on the Architecture and Design industries
- We work with the DECISION MAKERS – Owners, Principals, Directors, and HR
- CONFIDENTIALITY & PROFESSIONALISM: We assist with the entire process so that looking into a new opportunity is DISCREET and CONFIDENTIAL – we highly value your current position and will never do anything that would bring your future into jeopardy
- EXPERTISE: in the industry since 2003
- We are your advocate, and WE GET IT – we know making a career decision is difficult and we’re here for you throughout the whole process
Job Requirements
Meet Your Recruiter
Jordan Kravetzky
Project Manager
Jordan brings a depth of relationship-building, leadership, and team development experience to the team. Her recruiting experience stems from her family, as she is the third generation in recruitment, following in the footsteps of her grandfather and father. Throughout her career, she has honed her ability to create lasting relationships with her candidates, allowing her to be a great resource to those interviewing and accepting new opportunities. As a leader, Jordan is a player-coach and loves working directly with the team guiding them to success. Outside of work, you will find her handing out with her Goldendoodle Arlo or traveling the world with her friends. You can reach her at Jordan@InteriorTalent.com.
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