Showroom Sales Specialist - Inside Sales
Job Description
- Achieve sales targets by delivering remarkable service and consistently following the sales process: qualify, quote, overcoming obstacles, close the sale and follow up post-sale.
- Achieve gross product targets by qualifying customers to understand their business needs and utilize appropriate pricing rate cards.
- Grow customer base within company targets, Average Monthly Active Accounts.
- Monitor current sales trends and product performance results, utilizing company reports to analyze trends and develop plans to qualify and engage new customers.
- ?Enthusiastically promote all categories we display, including but not limited to: appliances, plumbing and outdoor grilling.
- Provide solutions based on customer needs; delight by offering solutions they may not have considered leveraging market trends, new product information, and design-based thinking.
- Develop strong relationships with designers, small custom builders, and high-end remodelers by understanding their business model/needs and applying our unique value proposition.
- Prepare error-free quotes and spec/picture books within 1 business day of customer meeting or interaction. Communicate with customer if expectation cannot be met and provide updated timeline.
- Follow up post-quote within customer expectations in order to identify potential obstacles in earning the business.
- Convert quote to order and procure products following our standard operating procedures for sales orders, including cash handling.
- Continually enhance sales skills and product knowledge in order to remain relevant and viewed as best in industry.
- Attend showroom functions, CEUs, and events as means to acquire leads.
CUSTOMER FOCUS
- Develop and sustain sales relationships within the remodel/new custom build eco-system by networking and influencing key decision makers to attain sale and create new accounts.
- Mine showroom floor for new leads, utilizing end user contacts and proactively developing relationships.
- Develop an effective and productive working relationship with Showroom Support, and ? Outside Sales Representatives.
- Monitor daily and manage calling & trouble queues and past due orders report on a timely basis in accordance with company policy.
- Track weekly sales progress and complete assigned training.
- Maintain the highest ethical standards consistent with good judgement, company policy and objectives
- Assist with credit and collections of accounts receivable as needed.
- Bachelor’s degree
- 3+ years of experience in sales with demonstrated success
- Experience in home furnishings or home improvement or complex sales cycle
- Experience with higher-end products/services
- Proficient software skills in Microsoft Office Suite (excel, word, outlook, etc.)
- Excellent communication skills (verbal and written)
- Ability to engage clients in a showroom environment and provide product selections based on needs uncovered during your engagement with the client
- Strong sales abilities with the ability to create long-lasting clients
- Ability to meet and exceed sales metrics and quotas
- Annual Salary + Commission Structure + SPIFFs+ Full Benefits Package
- The full benefits package includes medical, dental, vision, FSA/HSA, life insurance, short-term and long-term disability, 401K, voluntary life and AD&D insurance, PTO, Holidays, team gatherings, and more.
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Why work with Interior Talent?
- OUR CLIENTS hire us to FIND YOU
- Exclusively focused on the Architecture and Design industries
- We work with the DECISION MAKERS – Owners, Principals, Directors and HR
- CONFIDENTIALITY & PROFESSIONALISM: We assist with the entire process so that looking into a new opportunity is DISCRETE and CONFIDENTIAL – we highly value your current position and will never do anything that would bring your future into jeopardy
- EXPERTISE: In the industry since 2003
- We are your advocate and WE GET IT – we know making a career decision is difficult and we’re here for you throughout the whole process
Job Requirements
Meet Your Recruiter
Injila Khan
Talent Acquisition Coordinator
Injila has a detail-oriented approach and brings a fresh organizational style to our team. Her passion for efficiency and administrative experience all began when her family relocated to Florida from New York and she became a supervisor at their Planet Smoothie franchise. This allowed Injila to expand her knowledge in creating efficiencies and best processes, which she then took across multiple industries into recruitment. In recruitment, she has supported candidates and clients from career matches to improved processes. Her experience has allowed her to become an asset to all by improving communication and processes in a friendly manner. Outside of the office, you can find her enjoying time with family, friends, and two beautiful cats. You can reach her at Injila@InteriorTalent.com.