Workplace Solutions Manager | Architecture and Design Industry - Chicago, IL

This is an exciting role for an individual with a passion for design and sales to join a collaborative, and growing company. Deliver exceptional service and solutions to engaging clients in a space where your individual strengths, skills and goals are valued. This is a passionate and talented team that has a autonomous, motivating, progressive, collaborative, and rewarding culture.

The Workplace Solution Manager is an integral role combining the background and passion of commercial interiors with the skills of account management to lead the art and science of the company’s proven, consistent, and repeatable sales process. This position requires strong product knowledge, interior design best practices and the desire to execute sales while demonstrating the company’s core value and tenets, business model, differentiators, and keys to success. The Workplace Solutions Manager role combines proven business processes, industry leading office interior best practices and impactful technology to execute office interiors projects from concept to completion. Join a growing and established company in this role.

Key responsibilities include:

• Closing Sales / Account Management / Customer Service

  • Execute and lead the sales process from lead creation to sales closure creating revenue and profit

  • Meet and exceed monthly, quarterly, and annual revenue goals

  • Actively participate in client retention activities to maintain long term relationships and repeat business opportunities

  • Provide unparalleled customer service

• Product Knowledge

  • Understand and lead discussions with clients regarding space planning best practices, product specification and pricing

  • Maintain and continuously increase deep product knowledge of the company’s primary vendor partners to provide product recommendations and selections to clients

  • Utilize company order processing systems and quote creation processes to ensure all proposals are submitted in a timely basis

  • Stay ahead of industry trends, new products and their potential uses and impact

• Business Development / Marketing / Engagement

  • Perform lead generation activities including in person and virtual presentations along with digital marketing campaigns

  • Collaborate with BD/Marketing / Engagement leadership to develop and enhance personal brand by executing successful Engagement activities

  • Master and consistent utilize established Marketing Messages throughout the process

• Professional Development

  • Train with sales leadership to master the Sales Process, WIN Strategy and components of a successful deal

  • Learn all aspects of NetSuite pipeline management protocols

  • Participate in self-directed development activities including outside training programs, vendor educational opportunities and reading books

 Qualifications

• Degree in interior design or related field preferred

• 3+ years of experience in commercial design or the contract furniture/interior design industry

• Network in the design industry or with a furniture dealer, highly sought after

• Strong aptitude of Microsoft Office systems with ability to learn internal system

• Previous CRM Experience Preferred (I.e., NetSuite, Salesforce, HubSpot, SAP, Oracle, etc.)

• A passion for developing relationships with Owners, C-Level executives, Finance, Facilities Management, and human resource executives, within companies of all sizes

• Strong organizational skills with a high attention to detail and accuracy

• Entrepreneurial growth mindset focused on long term success

• Self-motivated with strong interpersonal skills and ability to ask pertinent questions to determine client needs

• Ability to provide excellent customer service and foster both internal & external relationships

• Must be assertive, flexible, and have a strong sense of urgency with a high attention to detail

• Committed to supporting team goals and playing a major role the alignment of sales ops

• Excellent written and verbal communication skills

Compensation and Benefits

• Annual Salary + Commission + Bonus Structure + Full Benefits Package

• Robust training program

• Full Benefits Package: Healthcare insurance (after 30 days), Working Advantage Discount Program (discounts on local entertainment & retail), EAP/Wellness Program, Financial Wellness program, 401K with employee match, PTO, Work schedule flexibility (after a proven track record of success), Summer hours, Bring your dog to work, Free office snacks, Annual employee outings, and Annual community service month and company donation matching.

For immediate review and consideration, contact: Barry Cales – Barry@InteriorTalent.com

For all active Interior Talent job listings, please visit Jobs.InteriorTalent.com

Why work with Interior Talent?

• OUR CLIENTS hire us to FIND YOU

• Exclusively focused on the Architecture and Design industries

• We work with the DECISION MAKERS – Owners, Principals, Directors, and HR

• CONFIDENTIALITY & PROFESSIONALISM: We assist with the entire process so that looking into a new opportunity is DISCRETE and CONFIDENTIAL – we highly value your current position and will never do anything that would bring your future into jeopardy

• EXPERTISE: in the industry since 2003

• We are your advocate and WE GET IT – we know making a career decision is difficult and we’re here for you throughout the whole process

www.InteriorTalent.com