Design Coordinator | Luxury Kitchen & Bath Showroom | Natick, MA

As the Design Showroom Coordinator, you will be a key support component to the showroom team. You’ll support the manager and showroom design team to ensure efficiencies across all facets of the showroom, by adhering to strategic goals and upholding company values. You will be supporting the team, learning the business, growing your skills, and be on an internal growth path within the company. 

Responsibilities

• Greet & qualify all customers coming in
• Answer phones & assist callers
• Manage Waitwhile app and Showroom Calendar
• Use Microsoft Teams to communicate with staff
• Work with manager & staff to monitor showroom maintenance
• Monitor, organize, and maintain showroom samples, literature & printed assets
• Assist staff with vendors by checking on POs, delivery status, obtaining information, etc.
• Organize and maintain back office
• Assist customers with tasks such as: Taking a payment, Checking order status, Smaller transactional sales (accessories, etc.)
• Assist with sample requests for projects
• Assist staff & customers with return process
• Create Spec Books for Consultants
• Create Mood Boards, Customer Presentations, & Sample Boxes for consultants
• Create contracts for design services
• Assist designers with plans & elevations using applicable design software (ie, 2020, Chief Architect, SketchUp) including adding  color/accessories/decorative items, details & notes, creating perspectives, etc.
• Help store manager with daily agenda & keeping associates on schedule as requested
• Order supplies for showroom.
• Prepare the showroom for opening and closing. Turn on/off lighting, clean and maintain active displays, clear samples & prepare work surfaces for the next business day, etc.
• Attend & complete all trainings offered – incl. online & in-person
• Attend field measures & site visits with designers as requested
• Attend events as requested – in-house & off-site - Assist with execution of in-house events as requested

• Previous experience in showroom coordination, customer service, customer support or similar experience/role
• Experience in decorative plumbing sales, tile sales, kitchen/bath sales or interior design a plus
• Strong customer focus
• Professional communication skills to work with customers, vendors, and team members
• Results-driven and detail-oriented
• Strong problem-solving skills in a fast-paced environment
• Proficient with Microsoft Office
• Previous POS and technically oriented ideal

• Annual Base Pay + Full Benefits Package
• Benefits Package - health, dental, 401K, Short/Long Term Disability, Paid Time off, Education Reimbursement
• Internal growth opportunity!

• OUR CLIENTS hire us to FIND YOU
• Exclusively focused on the Architecture and Design industries
• We work with the DECISION MAKERS – Owners, Principals, Directors, and HR
• CONFIDENTIALITY & PROFESSIONALISM: We assist with the entire process so that looking into a new opportunity is DISCRETE and CONFIDENTIAL – we highly value your current position and will never do anything that would bring your future into jeopardy
• EXPERTISE: In the industry since 2003
• We are your advocate and WE GET IT – we know making a career decision is difficult and we’ re here for you throughout the whole process

www.InteriorTalent.com