Design Coordinator | Natick
Job Description
Design Coordinator | Luxury Kitchen & Bath Showroom |Â Natick, MA
As the Design Showroom Coordinator, you will be a key support component to the showroom team. You’ll support the manager and showroom design team to ensure efficiencies across all facets of the showroom, by adhering to strategic goals and upholding company values. You will be supporting the team, learning the business, growing your skills, and be on an internal growth path within the company.Â
Responsibilities
- Greet & qualify all customers coming in
- Answer phones & assist callers
- Manage Waitwhile app and Showroom Calendar
- Use Microsoft Teams to communicate with staff
- Work with manager & staff to monitor showroom maintenance
- Monitor, organize, and maintain showroom samples, literature & printed assets
- Assist staff with vendors by checking on POs, delivery status, obtaining information, etc.
- Organize and maintain back office
- Assist customers with tasks such as: Taking a payment, Checking order status, Smaller transactional sales (accessories, etc.)
- Assist with sample requests for projects
- Assist staff & customers with return process
- Create Spec Books for Consultants
- Create Mood Boards, Customer Presentations, & Sample Boxes for consultants
- Create contracts for design services
- Assist designers with plans & elevations using applicable design software (ie, 2020, Chief Architect, SketchUp) including adding color/accessories/decorative items, details & notes, creating perspectives, etc.
- Help store manager with daily agenda & keeping associates on schedule as requested
- Order supplies for showroom.
- Prepare the showroom for opening and closing. Turn on/off lighting, clean and maintain active displays, clear samples & prepare work surfaces for the next business day, etc.
- Attend & complete all trainings offered – incl. online & in-person
- Attend field measures & site visits with designers as requested
- Attend events as requested – in-house & off-site - Assist with execution of in-house events as requested
Qualifications
- Previous experience in showroom coordination, customer service, customer support or similar experience/role
- Experience in decorative plumbing sales, tile sales, kitchen/bath sales or interior design a plus
- Strong customer focus
- Professional communication skills to work with customers, vendors, and team members
- Results-driven and detail-oriented
- Strong problem-solving skills in a fast-paced environment
- Proficient with Microsoft Office
- Previous POS and technically oriented ideal
Compensation and Benefits
- Annual Base Pay + Full Benefits Package
- Benefits Package - health, dental, 401K, Short/Long Term Disability, Paid Time off, Education Reimbursement
- Internal growth opportunity!
For immediate review and consideration, contact: Injila Khan - Injila@InteriorTalent.com
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Why work with Interior Talent?
- OUR CLIENTS hire us to FIND YOU
- Exclusively focused on the Architecture and Design industries
- We work with the DECISION MAKERS – Owners, Principals, Directors, and HR
- CONFIDENTIALITY & PROFESSIONALISM: We assist with the entire process so that looking into a new opportunity is DISCRETE and CONFIDENTIAL – we highly value your current position and will never do anything that would bring your future into jeopardy
- EXPERTISE: In the industry since 2003
- We are your advocate and WE GET IT – we know making a career decision is difficult and we’ re here for you throughout the whole process
Job Requirements
Meet Your Recruiter
Injila Khan
Talent Acquisition Coordinator
Injila has a detail-oriented approach and brings a fresh organizational style to our team. Her passion for efficiency and administrative experience all began when her family relocated to Florida from New York and she became a supervisor at their Planet Smoothie franchise. This allowed Injila to expand her knowledge in creating efficiencies and best processes, which she then took across multiple industries into recruitment. In recruitment, she has supported candidates and clients from career matches to improved processes. Her experience has allowed her to become an asset to all by improving communication and processes in a friendly manner. Outside of the office, you can find her enjoying time with family, friends, and two beautiful cats. You can reach her at Injila@InteriorTalent.com.