Inventory Manager and Customer Care Assistant
Job Description
Inventory Manager and Customer Care Assistant | Miami, FL
Type: Full-Time
Travel Required: Yes (to LA, NY, and Dallas every few months)
Languages Required: Fluent in Italian and English
We have an exciting opportunity for our client’s progressive, flexible, and inclusive company as an Inventory Manager and Customer Care Assistant for their luxury brand, creating handcrafted kitchen appliances and custom kitchen designs.
As the Inventory Manager and Customer Care Assistant, you will play a crucial role in ensuring our inventory is well maintained and our customers are satisfied. Your expertise in inventory and warehouse management, combined with your exceptional customer service skills, will help streamline our operations and enhance our customer experience. This dynamic role will need to be comfortable working in a warehouse setting and, in a showroom, based on needs. The role calls for a bilingual individual in both English and Italian and comfortable with occasional travel to the company’s other markets.
Key Responsibilities
Inventory Management
- Oversee and manage inventory levels to ensure optimal stock levels.
- Conduct regular inventory audits and reconciliations.
- Develop and implement inventory control procedures to minimize shrinkage and optimize inventory turnover.
- Supervise warehouse operations to ensure efficient storage and distribution of products.
- Coordinate with suppliers and logistics partners to ensure timely delivery of goods.
- Maintain accurate records of all warehouse activities and inventory movements.
- Handle customer inquiries and complaints promptly and professionally.
- Provide exceptional customer service, ensuring customer satisfaction and loyalty.
- Collaborate with the sales team to address customer needs and preferences.
Qualifications
- Minimum of 2+ years in inventory management, warehouse management, and customer service.
- Proficient in QuickBooks and Microsoft Office Suite.
- Languages: Must be fluent in Italian and English.
- Work Environment: Comfortable working in a warehouse and showroom setting.
- Willingness to travel to LA, NY, and Dallas every few months to manage inventories.
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Detail-oriented with a strong focus on accuracy.
- Ability to handle pressure and meet tight deadlines.
- Annual Salary + Bonus Structure + Full Benefits
- Annual salary is based on experience
- Annual Bonus Potential
- Benefits Include Healthcare (Medical, Dental, Vision) - The company covers 100% of health coverage, as well as dental and vision coverage. No waiting period.; Vacation days; Sick days; Paid Holidays; A work phone is provided; Work-related travel expenses are covered
For immediate review and consideration, contact: Tiffany Walsh - Tiffany@InteriorTalent.com
For all active Interior Talent job listings, please visit Jobs.InteriorTalent.com
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Why work with Interior Talent?
- OUR CLIENTS hire us to FIND YOU
- Exclusively focused on the Architecture and Design industries
- We work with the DECISION MAKERS – Owners, Principals, Directors, and HR
- CONFIDENTIALITY & PROFESSIONALISM: We assist with the entire process so that looking into a new opportunity is DISCRETE and CONFIDENTIAL – we highly value your current position and will never do anything that would bring your future into jeopardy
- EXPERTISE: In the industry since 2003
- We are your advocate, and WE GET IT – we know making a career decision is difficult, and we’re here for you throughout the whole process
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Job Requirements
Meet Your Recruiter
Tiffany Walsh
Project Manager
Tiffany is an experienced recruitment, project management, and business development executive who focuses on being a dedicated partner to those who work with her. She has a diverse background in industries, including retail, hospitality, IT, government, commercial, and more, which allows her to think and apply her expertise when partnering with you strategically. Throughout Tiffany’s experience, she has developed and honed her talents in recruitment, strategic growth planning, and client relationship-building. Whether you are a candidate or a firm, she is your dedicated partner and a resource for you. Outside of the office, you will find Tiffany enjoying time with her family, friends, and dogs or cheering on Florida State University, her alma mater. You can reach her at Tiffany@InteriorTalent.com.